Frequently Asked Questions

• Internal reference number
• Website order number
• Pictures of the product
• Pictures of the packaging
• 
  

When you are at the "Basket" stage of processing your order, you will be able to see the current stock levels,
As per the below image: 

• Items in-stock with next day delivery will be highlighted in BLUE
• Items with part stock will be highlighted in RED with the available quantity
• Items NOT in stock will be highlighted in RED with 0 in the quantity box

If you are looking for further information about expected delivery dates you can click the blue i icon, in the "options" column of the basket
This will display extending stock information as shown below:

Currently we only take payment via card, however our sister company can offer you credit terms,
Please call 01952 290959 for more information.
We cannot guarantee the same prices for a credit account but we will try and sort you out with great discounts.

Yes, you do not need an account in order to check out with Pneumatics Direct. 

However, you can open an account to store previous orders, favourite baskets and delivery options and card details. 

For more information please email: sales@pneumaticsdirect.co.uk

If an order is pleaced before 10pm and is in stock, the item will be delivered to your next day. 
If an item is not in stock, you will be shown the expected delivery date and can continue to process your order as normal.
We also have a range of paid carriage charges including Saturday delivery. 

 

FREE STANDARD NEXT WORKING DAY DELIVERY

Next Day
By noon - £21.50
By 10am - £31.50
By 9am - £37.95

Weekend Delivery
Saturday Noon - £23.20
Saturday Pre-10am - £48.00
Sauturday Pre-9am - £58.00

We can offer FREE next day delivery to Northern Ireland if you place an order before 3pm. For Scotland, we offer our FREE next day delivery for all orders before 10pm. However there are some exceptions to the extremities of Scotland and the Islands, where only a 2 day service is available. 

We have all the MSDS reports in the office for the sprays and adhesives.
If you require one please email us with the product name/ code to: sales@pneumaticsdirect.co.uk
 

•  the goods are unused and are sourced from the Pneumatics Direct (a trading style of Scorpio Systems Limited) catalogue; 
• the goods are in a resalable condition; 
• the goods were invoiced within 10 days of the date of return 
• carriage is organised by us – goods must be ready for collection within two days after a returns number is issued. We will only attempt to collect the goods once, goods must be made available for this collection
• the return must include a Pneumatics Direct Returns Number.  Goods returned without a returns number will be transferred to our Customer Collection Point and you will be notified to collect the goods within 7 days
• Items returned must be in their original packaging where possible, all instruction manuals and accessories must also be included
• single line returns of less than £10 will not be processed 
• any goods shipped outside of the UK must be returned to a valid UK address at your cost for us to arrange collection. Handing charges will be levied as follows: goods invoiced within 10 days of the date of return will be subject to a £10 return fee on all orders and either a 20% handling charge or £25, whichever is the greater. 

Yes, all of our technical data sheets should be attached to the product. If there is not one attached, or you need more information, please do not hesitate to contact us.